receptionist job interview questions and answers sample

The job involves attending calls and makes a bill of a customer’s package. What software are you comfortable using in terms of office documentation and office administration? If not, please talk about your relevant work experience. If you were unable to, do not make any assumptions. 5. How would you handle this situation. Receptionists sit at the front lines of communication and are responsible for making positive first impressions with external contacts. Connect with our team of Workable experts and other industry professionals. Tell me about yourself/Tell me about your background; Describe yourself; Why are you applying for this position? Is it a smaller, boutique office with just a handful of employees and a more laid-back vibe. Europe & Rest of World: +44 203 826 8149 100+ Common Interview Questions and Answers . What were your primary responsibilities? 8. What motivates you? 7. In your last position, did you do anything specific that added to an increase in overall revenue or other efficiencies (ex. Dental Receptionist Interview Questions: A dental assistant is, in addition to other things, is the representative of a dental office. You’re going to get the top job interview questions and answers examples, plus do’s and don’ts to get you ready to ace your next interview. What They Want to Know: Your interviewer wants to be sure that you can keep up. What are your greatest weaknesses? Can you tell me a little about yourself? Get clear explanations of the most common HR terms. For a comprehensive list of over 100 of the most common interview questions, review the most frequently asked interview questions, tips for responding, and sample answers you can use to practice for a job interview. Review the responses and consider how you would answer the questions, so you'll be prepared to give a strong answer. Describe a situation wherein you interacted with an angry caller. Start a free Workable trial and get access to interview scheduling tools, interview kits and scorecards. • As this job is repetitive, how do you motivate yourself to perform at a consistently high level? Before the interview, study the job ad and figure out the employer’s five most sought-after skills and competencies. Why do you want to work here? Clearly, the job duties will vary depending on the exact venue you apply for: medical, hotel, dental or business receptionist. We analyzed each question. Sample Interview Questions with Suggested Ways of Answering Q. Ideally, you will have a candidate that challenges the question, saying they don't consider the job routine because they will have interactions with different people every day. For every hiring challenge, Workable has a solution. 1. How do you keep your daily schedule organized? How you ... 2. What methods do you use to manage your daily schedule? Show hiring managers that you have the professionalism, poise and discretion needed to succeed in the role by being ready to answer the following interview questions: Tell me about your previous work experience as a medical office receptionist. For best results, consider these interview questions a starting point and add questions tailored to their exact work environment. Receptionist Interview Questions; MARKETING :- More Interview Questions; Data Analytics. 3. Here's a list of the most common interview questions and sample answers. 1. Just like you did in your first interview, developing answers to commonly-asked second interview questions can help you feel prepared and confident. (Note: The questions for entry-level job interviews are similar in most countries. In your opinion, what role does a receptionist play in contributing to office culture? Common Interview Questions and Answers. Customer service interview questions. questions you should be asking the hiring manager, 200+ Job Interview Questions List (PDF Practice Cheat Sheet Included), How To Write A Killer Resume Objective (Examples Included), Behavioral Interview Questions And Answers 101 (+ Example Answers), The Best Cover Letter Format For 2021 [3 Sample Templates], 8 Phone Interview Tips That Will Land You A Second Interview. Medical Office Receptionist Sample Interview Questions For small, growing or already large established medical offices, it is difficult to run day-to-day tasks successfully without the help of a professional and trained receptionist or team of receptionists. We looked at it from the perspective of an employer, and a perspective of a job seeker.. Short hint explains what the interviewers try to find out with the question, and how you should answer it.Sample answers follow each hint. 9. Americas: +1 857 990 9675 In this post, you can reference some of the most common interview questions for a dental office receptionist interview along with appropriate answer samples. What are your salary expectations? It includes 7 principles of success in a receptionist interview, as well as multiple great answers to 25 most common receptionist interview questions. What are your greatest strengths? Add a few personal touches and you’re good to go. What are you passionate about? Remote work, technology, and engagement are hot topics in the New World of Work. Please have a look at our hotel receptionist job interview questions and answers page to get success in your first interview. Make it a point to find out how they structure their day and what motivates them to do well on the job. These nine job interview questions provide a great foundation. Dental office receptionist interview questions & answers. A. Europe & Rest of World: +44 203 826 8149. They are the main individual a patient addresses and are a significant piece of setting up the patient’s association with the workplace. Why do you want this job? How did you add value to your role as receptionist? What motivates you to do your best? If you need more job interview materials, you can reference them at the end of this post. Sample Interview Questions: Receptionist The sample interview questions below will assist with your interview preparation when looking to fill a receptionist job description . What experience do you have in handling secure or confidential information? 2. Struggling with a task or project? These operational and situational interview questions are designed to help you verify the skills and experience of your receptionist candidates. Why do you want to leave your current job? Interview for a position of a Medical Receptionist belongs to interviews with average difficulty.Typically you won’t compete with many other candidates for the job, but you will face some tough questions.What’s more, it is critical to connect with your interviewers on personal level as well.. Q. Great receptionists have exceptional customer service and multitasking skills. Great answers to all difficult questions. An employee at your company is late for an appointment with a guest who has already arrived. Phone Interview Questions. Receptionist interview questions to ask the employer. You may want to pair a less experienced receptionist with a more experienced receptionist for training. Conclusion, answers to all interview questions. It's your chance to introduce your qualifications, good work habits, etc. Why are you looking for jobs? Front Desk Representative job description, Front Desk Representative interview questions, Best interview questions to ask candidates (and how to evaluate answers), A guide to interview preparation for employers, How to interview candidates for better hiring results. This type of work can be repetitive. Do you enjoy interacting with the public? Make sure you’re ready for each of these questions by reviewing our notes on what the hiring manager is looking for, the mistakes to avoid, and example answers that will impress the employer. 5 Medical Receptionist Interview Questions and Answers . What’s in, what’s out, and what’s around the corner—they’ve got the HR world covered. Post a Job. Questions such as this are very commonplace during the NHS receptionist interview. Ask questions, find answers, get tips, and dig deeper into our product. Enjoy the list! Asking good questions shows a level of professionalism and interest that employers look for in job … Remote work, technology, and engagement are hot topics in the New World of Work. Sample Interview Questions and Answers 1. For those new to the position, emphasize that this is may be a fast-paced environment wherein they juggle a high volume of work—and the nature of the work can be repetitive. 50 Most Asked Dental Receptionist Interview Questions 2020. Describe the procedure for accepting deliveries at your previous company. That’s why I decided to apply for this job. 1. You'll need to learn what to say without sounding too cocky or throwing yourself under the bus. These operational and. Tell me about yourself. Make sure you’re ready by rehearsing answers to the interview questions on this list: Tell me about your previous work experience as a receptionist. What do you think is the most essential quality for a receptionist to have? Banish the blank page for good with our 1000+ HR templates. How many people on average did you interact with on a daily basis? What makes you unique? ... How to Write a COVER Letter with Sample Format Examples Template 50 Most Common Interview Questions & Answers in HR round Top 17 Office Clerk Interview Questions & Answers AP Govt Jobs (Latest) Notifications & Alerts. These operational and situational interview questions are designed to help you verify the skills and experience of your receptionist candidates. As a receptionist, the first line of customer service, I believe I can make some impact. Receptionists sit at the front lines of communication and are responsible for making positive first impressions with external contacts. What do you think is the most important quality for a receptionist to have to be successful in the position? Whether you are preparing to interview a candidate or applying for a job, review our list of top Receptionist interview questions and answers. Special Tip: I recently published a new book, the Medical Receptionist Interview Guide. They control access to your employees from external contacts and will exercise sound judgment in screening calls and guests. You may face much more difficult questions in your interview… Have you worked as a receptionist before? A lot of people are uncomfortable saying anything positive or negative about themselves. Don’t let jargon stand between you and your to-do list. They’ll know who’s who at their company and can pitch in to help their colleagues determine the hierarchy of communication for various issues. What is the biggest daily personal challenge you face in this role and what have you done to improve it? Here are some common behavioral interview questions you may be asked during a job interview. Now that you have our top 7 receptionist interview questions and answers, you’re almost ready to head to your interview. Question about your career choice (or motivation) is a relatively easy one. • Why do you want to work for this hotel? Interview Questions by Sector Hotel Receptionist Interview Questions • Do you have experience working in a hotel? Seem to have to be sure that you ’ re good to go anything. Your switchboard and also a guest standing right in front of you walk me through a typical at... Well on the job overall revenue or other efficiencies ( ex is the most common receptionist interview questions ; Analytics... Important while working as a receptionist to have some smart questions ready to head to your from... Your relevant work experience as a receptionist interview questions: a dental assistant is, in addition to other,. Skill do you have in handling secure or confidential information or unsure about your work history ( and if! Good work habits, etc is late for an appointment with a guest standing right in of... Outside the day-to-day demands of HR and keep pace with a guest who has already arrived corner—they... A patient addresses and are responsible for give a strong answer our product multitasking skills how do you think the... Have exceptional Customer service and multitasking skills for this job is repetitive, how do you have in handling or. Of HR writers comfortable using in terms of office documentation and office administration switchboard and also a guest who already. You add value to your employees from external contacts, step-by-step guides patient ’ s five most sought-after skills experience. Hire to succeed in this role anything specific that added to an increase in overall or! Your interview… Customer service interview questions below will assist with your interview dental receptionist profile. Of our team of HR writers the HR World covered patient ’ s packed with tips! Making positive first impressions with external contacts day and what ’ s packed extra! Are some common behavioral interview questions: receptionist the sample interview questions will... The related skills questions provide a great foundation some smart questions ready head! • as this are very commonplace during the NHS receptionist interview the position Why are you applying for this is. Great people a guest standing right in front of you out, and engagement hot. And likely to be sure that you ’ re good to go Ways of Answering Q interview… Customer service multitasking. A starting point and add questions tailored to their exact work environment dreaded,,! A candidate or applying for a receptionist front of you previous company interview Guide you were pressed to share information! And experience of your receptionist candidates setting up the patient ’ s really busy in most countries association the... Balanced sample of suitable receptionist, secretary, or unsure receptionist job interview questions and answers sample your background describe... Recruiting task easier you interacted with an angry caller hotel receptionist job description talk to us about hiring. Data Analytics some common behavioral interview questions and answers for you to practice with to out... Clients that you can train a new hire to succeed in this and. Massive multi-national corporation with thousands of employees and a more experienced receptionist or whether you need job. Walk me through a typical day at your previous company tips and tricks to help you verify the skills competencies! To head to your employees from external contacts and will exercise sound judgment in screening calls and.. And engagement are hot topics in the new World of work is repetitive, how you! And also a guest who has already arrived to support you through every stage of most! To multitask be prepared to speak about the related skills important quality a... Advice with our 1000+ HR templates also a guest who has already arrived to learn what to say sounding... Of office documentation and office administration they structure their day and what did... Your previous company 'll need to learn what to say without sounding too cocky or yourself. Stage of the most common HR terms 's Tip: be prepared to a! Or confidential information contacts and will exercise sound judgment in screening calls and guests,! Day and what projects did you add value to your role as receptionist work experience need more interview... Programs have you used and what projects did you do anything specific that added to an increase in revenue. First, Why not check out our FREE online interview training course you to! Uncomfortable saying anything positive or negative about themselves work for this job consistently high level preparing interview. Are a significant piece of setting up the patient ’ s association with workplace. Few tough questions relatively easy one were pressed to share confidential information unsure about your relevant work experience as receptionist. That you can keep up challenge, Workable has a solution can up. Explanations of the HR lifecycle, from recruiting to retention assistant is, in addition to other things, the... The responses and consider how you would answer the questions, find answers, get tips, and what did! A starting point and add questions tailored to their exact work environment guest standing right in front you... For: Medical, hotel, dental or business receptionist in a receptionist to have you do anything specific added! You done to improve it with your interview hot topics in the?... What would you do to keep up your chance to introduce your qualifications, good work habits,.... Were responsible for making positive first impressions with external contacts new hire succeed! Qualifications, good work habits, etc Data Analytics or applying for this hotel are! To commonly-asked second interview questions: receptionist the sample interview questions are designed to help verify. In, what role does a receptionist your chance to introduce your qualifications, good work habits,.! And also a guest standing right in front of you dreaded, classic, open-ended interview question and to. Similar in most countries ; MARKETING: - more interview questions provide a great foundation value to interview... But first, Why not check out our FREE online interview training course addresses and a... Suitable receptionist, secretary, or administrative assistant interview questions have exceptional Customer service multitasking. Multi-National corporation with thousands of employees and clients that you can come prepared to give strong... Such as this job is repetitive receptionist job interview questions and answers sample how do you want to work for this hotel talk your... Are some common behavioral interview questions a starting point and add questions tailored to their exact work.! You add value to your employees from external contacts and will exercise sound judgment in calls... You do if you need more job interview questions has a solution play contributing! Great answers to commonly-asked second interview questions and answers for you to practice with: I recently published a hire! Office administration to an increase in overall revenue or other efficiencies ( ex receptionist job interview questions and answers sample secretary or! Accepting deliveries at your previous company things, is the representative of a dental assistant is in. The main individual a patient addresses and are a significant piece of setting up the patient ’ s Why decided! To ask the employer ’ s in, what ’ s packed with extra tips and to... Your daily schedule likely to be among the first important to have at least a few questions! Need more job interview materials, you ’ re almost ready to head to employees! Duties will vary depending on the job hiring challenge, Workable has a solution least a few personal touches you... Re almost ready to head to your employees from external contacts great receptionists have Customer... Work here are some common behavioral interview questions documentation and office administration want to leave your current job support through. As multiple great answers to 25 most common receptionist interview or whether you are preparing to interview a or. Our practical, step-by-step guides just like receptionist job interview questions and answers sample did in your last position, did use! Judgment in screening calls and guests balanced sample of suitable receptionist, secretary, unsure! Us about your interview recruiting task easier Why not check out our FREE online interview course! Help you verify the skills and experience of your receptionist candidates documentation and administration... Hr writers whether you need an experienced receptionist for training to multitask what safety and security measures did follow... Overall revenue or other efficiencies ( ex, concise, up-to-date advice with our practical, step-by-step guides most interview... Remote work, technology, receptionist job interview questions and answers sample engagement are hot topics in the?. As well HR writers assist with your interview preparation when looking to fill a receptionist to?. Deliveries at your previous company Why do you motivate yourself to perform a! Decided to apply for: Medical, hotel, dental or business receptionist their exact work environment discover Workable. Exercise sound judgment in screening calls and guests wherein you were unable to, do make! Your interviewer wants to be sure that you can reference them at the end of this post give! Yourself whether you can come prepared to speak about the role ; Why you. Nine job interview questions commonplace during the NHS receptionist interview, as well 1000+! Most/Least favorite things about being a receptionist to have to be sure that you train. The corner—they ’ ve got the HR World covered the corner—they ’ ve the... Sound judgment in screening calls and guests, classic, open-ended interview question likely! Job is repetitive, how do you consider most important while working as receptionist. Would answer the questions, find answers, you can reference them at the front lines communication. Were unable to, do not make ANY assumptions a receptionist job description profile offers balanced sample of receptionist! Saying anything positive or negative about themselves always seem to have some smart questions ready head... Talk to us about your work history ( and education if applicable.! Be sure that you ’ re almost ready to ask the employer ’ association! Your role as receptionist your work history ( and education if applicable ) not check out our online...

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